Privacy policy

Privacy Policy

Effective Date: August 11, 2024

Rendell Consulting (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Newfoundland and Labrador.

1. Collection of Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, position, and related business details.
• Social Media Information: Social media handles and related information when engaging in our social media management services.
• Payment Information: Billing details necessary for processing payments.
• Usage Data: Information about how you interact with our website and services, including IP address, browser type, and access times.

2. Use of Personal Information

We collect and use personal information for the following purposes:

• Service Delivery: To provide consulting services in social media marketing, fundraising, and partnership and stakeholder development.
• Communication: To communicate with you regarding our services, updates, and relevant information.
• Billing and Payments: To process payments for our services.
• Marketing: To send promotional materials and newsletters, where consent has been provided.
• Improvement: To improve our services, including website functionality and user experience.

3. Disclosure of Personal Information

We do not sell or rent your personal information to third parties. We may disclose your personal information under the following circumstances:

• Service Providers: To third-party service providers who assist in delivering our services, such as payment processors and IT service providers, under strict confidentiality agreements.
• Legal Requirements: If required by law or to comply with legal processes.
• Business Transactions: In the event of a merger, acquisition, or sale of all or part of our business.

4. Security of Personal Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or theft. However, please be aware that no method of transmitting or storing data is completely secure.

5. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete personal information.
• Withdrawal of Consent: You may withdraw your consent to our use of your personal information at any time, subject to legal or contractual restrictions.

7. Cookies and Online Tracking

Our website may use cookies to enhance user experience and track website usage. You may choose to disable cookies through your browser settings, though this may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the effective date. Your continued use of our services after any changes constitutes acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via our contact page.